The LOA—letter of authorization for the request of historical usage information—is the document you sign that authorizes your TDSP to send us information about your electricity use.
TDSPs—transmission distribution service providers—are the five companies that own and maintain wires and transformers across Texas. These companies—AEP, Centerpoint Energy, Oncor, Sharyland and Texas New Mexico Power—are paid for each kWh consumed.
Here are the steps in the LOA process:
Step 1
You download and fill out the LOA. Be sure to include your name, title, contact information, electric service identifier number and meter location. (Your ESI ID is a clearly labeled 17-digit or 22-digit number you’ll find on the bills you receive from your current electricity provider. It’s not the same as your account number.)
Step 2
You return the LOA to us by mail or fax. We’ll let you know by email or phone that we’ve received your form.
Step 3
We send the LOA to your TDSP and request a load history for your meter.
Step 4
The TDSP returns your load history to us—usually within 24 hours or less, always within 48 hours.
We’ll guide you through the steps it takes to choose a reliable, high-value electricity provider. We’ll create an energy strategy that addresses your unique use profile and budget goals—and we’ll help you find a provider who can deliver. Here are the steps in our energy-procurement process.
We’ll meet with you to listen to your goals and questions as an energy buyer. Based on your needs, we’ll review the Texas energy market, including structure, pricing options, pricing trends and renewable energy options. Our goal is to empower you to make informed decisions as we review provider options.
Using load information from your TDSP, we’ll analyze your energy consumption during the last 12 months. We’ll also review you recent energy supply agreements and utility bills to ensure the accuracy of rate schedules, utility meters and tax rates.
We’ll work with you to identify your energy priorities—from price stability and lower rates to green options and other factors. We’ll review your risk tolerance, budget requirements, timeframe, contract terms and conditions, pricing mechanisms and other important factors. Based on what we learn, we’ll develop a customized strategy to guide procurement.
We’ll design, plan and execute an efficient procurement process. We’ll collect and ensure the accuracy of your electricity use history and format the data for review by potential suppliers. We’ll identify and pre-qualify suppliers based on financial stability, service record, contract terms and conditions, and other factors important to you. We’ll develop and distribute a request for proposal, secure credit approval and review contract terms. Based on final proposals from suppliers, we’ll present an easy-to-understand bid comparison and recommend the supplier who can best meet your needs. Once the contract is signed, we’ll work with you and the supplier to ensure a smooth transition and on-time delivery.
Once service has begun from your new supplier, we’ll stay involved to make sure you’re receiving the value and service you contracted for. We’ll review your monthly bills and act as your advocate if issues arise. We’re always available as a convenient interface between your electricity provider and you.
We’ll provide weekly updates on the state of the Texas energy market, including pricing. When it’s time to develop or review your energy budget, we’re here to help.
With our vast experience we also offer the following services at competitive rates—energy audits, power factor studies and correction, energy management system installation, and utility facility location coordination. For more information about these services, please give us a call at 972-978-0195 or email us.